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How
can I contact you?
You
can contact us by Email by clicking on the link below
or by phone at 01506
855298
- Monday to Friday - 10am - 5pm
By Post to:
Artland Galleries Limited
Unit 1
Greendykes Industrial Estate
Broxburn
Nr Edinburgh
EH52 6PG
Just click here to
Send
us an email
You can, if you wish, pay by cheque for your
prints, UK customers only, sending it to the above
address, please ensure the cheque is made payable
to "Artland Galleries Limited" and don't forget the Post
and Packing. You
can send cash , UK customers only, but you must use the
registered post.
How safe is your security for
me to use my Credit Card?
SecPay
logo
For all our card transactions Artland.co.uk uses
SecPay, as a secure
transaction gateway for all its internet
based credit card transactions. All your details are fully
scrambled and encrypted to the highest degree. SecPay
uses the highest, state of the art technology, which protects
all your credit card details. Without this we could
not take your Credit Card orders via the Internet. You
will see a small padlock on the bottom bar when you enter
the payment area. (you
can click on their logo above to be taken to their information
pages). This confirms that you are in a secure area.
Barclays Merchant Services do
stringent and exhaustive checks on any Company wishing to
offer this type of transaction and only those who pass these
checks can be allowed to trade. Artland.co.uk has
passed all the checks. If you wish, you can click on the
SecPay logo above and be taken to the site for reassurance.
Our shopping cart, Mal's
e-commerce is also protected
by two companies "Thawte" and "Hacker
Safe" which are tested every
singe day. You will see these two logos when you reach
the secure pages in our shopping cart.
What about the Artland Products?
All our Art Prints are of the best quality printed
Fine Art that technology can produce. It is printed on top
grade limited edition heavy paper chosen for its fineness
and printed by "state of the art" machinery such as in the
photograph below. We would reject any print that would
not live up to our customers expectations.
Canvas prints; are produced
to order for the customer. Once ordered
by the customer we cannot accept cancellations or a return
for refund or credit. We can if
you wish, send you the paper print for your perusal, which
would be charged for. You can then either return the print
for transfering to canvas or for full credit.
Limited Edition Prints; Once ordered and confirmed by the customer we cannot accept cancellations or return for refund or credit of Limited Edition Prints.
Open edition paper prints; If
you are not happy with any open edition print we will happily
accept the print back for a refund. This is provided that
any returned item has been repacked in the same manner and
condition that it was received. Damaged items will not be
accepted. Any shipping/postal charges will not be refundable.
Our packaging is second to none and all prints are packed
in secure strong packaging. We do however recommend
that upon receipt you unpack, and keep your print flat until
you have it framed.
What are your Print/Poster Shipping//Post and Packing Charges?
Shipping/Post and Packing for all paper prints
and posters is £2.79 within UK only. Some
very large prints are not accepted by Royal Mail. Their
maximum length is 900mm and any order over this size would
be sent by our carrier "City Link"
Canvas prints;
Do you ship to other Countries and what is the shipping charge?
Yes we do! We ship Worldwide to most countries. A small
shipping charge of £6.95 applies to any overseas
order for our quality paper prints ( Eire is classed as
overseas), and a rolled canvas print. Additional canvas
prints are £3.00 each. Some
canvas prints are for UK sales only so please see each print's
page for details.
Internet fraud; Due to our policy in combating internet
fraud we may ask for proof that the order is genuine and for the true card
holder. If
we do ask for such, this is normally a scanned image of the card used, with
part of the number blanked out, for security, and a scanned copy of a driving
licence or identity card. We
also reserve the right to refuse any order which we consider could be of a
fraudulent nature.
The above does not affect your statutory rights as a consumer.
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